Texas woman collapsed inside a store while trying to escape a deadly winter storm — the manager ran to her rescue the moment she said her name
When people are struggling, even simple help can have a meaningful impact. During a deadly winter storm in Texas, a homeless woman collapsed outside a local convenience store while struggling in the freezing cold. She had been outside all night, and the extreme temperatures put her life at serious risk. The moment the store manager, Faris Hussain, heard her name, he rushed to her aid without hesitation. The woman, known to locals as Bobbi, often stayed near Evans Food Mart, where the manager greeted regulars by name and kept a close watch on the community. On Thursday, January 22, 2026, as reported by PEOPLE, this familiarity helped him act immediately when he realized she was in danger.
That morning, another customer saw Bobbi lying on the ground and ran inside to get help. Faris Hussain didn’t hesitate to offer immediate aid. “When I heard her name, it was one of my good customers, so I instantly was like, 'Hey man, no no no, there's no way. We got to go help her right now,'” he said. Hussain then lifted Bobbi into his arms and carried her inside the store. “The second my hands touched her, it was like frozen solid. Her body was so stiff,” he recalled in conversation with WFAA.
He also added, "She felt like a rock, as stiff as a rock. No matter which way you picked her up, her body was going to stay the same form," he told CBS News. Inside, Hussain helped Bobbi gradually warm up as he called for emergency assistance, and she kept thanking him, saying, “I love you, thank you so much.” Fire crews from the Fort Worth Fire Department arrived between 9 a.m. and 10 a.m., and paramedics quickly transported her to a nearby hospital. Her condition after being admitted has not been publicly shared, but the prompt response ensured she received medical attention as soon as possible.
Hussain shrugged off the idea of being called a hero, explaining that helping those in need is part of the store’s daily routine. “I don't really consider myself a hero or nothing, but we just, we do this on a daily for our community. Doing it once in a while, it's not going to cut it. We do it on a daily for our daily customers all the time, every time,” he said. "We help out people in our community regardless," he added. Bobbi was not the only person he helped during the storm.
Another man named Marlon, who has no home or family, was allowed inside the store to warm up. “I was falling down and felt like I was going to die,” Marlon said. For him and others, Evans Food Mart became more than just a store; it was a place of safety during dangerous conditions. The store has long been a hub for the South Fort Worth community, offering not just groceries but conversation and care. Hussain said he loved his neighborhood and believed small acts of kindness could make a big difference. Marlon echoed this sentiment, saying, “This is all I got,” and adding, “Wish we had more people like this. It’d be a better world.”