Woman called security on a transgender woman using the ladies’ restroom at a Las Vegas casino — but the officers’ response backfired on her
For many transgender people, something as routine as using a public restroom can come with unwanted attention and uncomfortable confrontations. Jamie Zapata, who describes herself in her Instagram bio as a "proud trans LGBT Real Estate Broker/Owner" and uses the handle @missjamiethebroker, shared an incident that took place at a Las Vegas casino on July 29, 2026. She shared that a woman allegedly followed her into the women's restroom, questioned her presence there, and called security. But as soon as the security stepped in, there was an unexpected turn of events that the stranger woman did not see coming.
Jamie recalled that she had been day drinking at a casino before heading to the restroom. She was already inside a stall when another woman began screaming near the sinks, claiming there was a man in the women's restroom and calling for security. The commotion startled the other women, some of whom stepped out to see what was happening. When Jamie came out, the woman confronted her, saying, "You don't belong in here." Jamie said she was ready to defend herself when security arrived. The woman pointed at her, saying, "That's the one," but opposite to what the woman expected, security escorted her out instead. They later removed her from the casino for causing a scene and told her not to return. Jamie said the staff apologized to her and the other women, who also checked to make sure she was okay.
Jamie said she was grateful for how the casino staff handled the situation and thanked them for stepping in. She also noted that the other women in the restroom were kind and checked to make sure she was okay. Despite the upsetting encounter, she ended her video on a lighter note, saying she had been able to "pee in peace" and wouldn't forget how the staff looked out for her. Other Instagram users were relieved that the situation ended safely. @xoaustinsummers joked, "I’m so glad they came to your honor because let’s be so serious...we both know you looked better than her lol." Meanwhile, @dualhairmaven wrote, "I'm glad you're safe," and @reyalovenlight added, "Glad this turned out right."
Experiences like these make it challenging for transgender people to access public washrooms with confidence. A 2021 study published in Health & Social Work, which analyzed data from 25,694 participants in the 2015 U.S. Transgender Survey, found that more than six in ten transgender people avoided public bathrooms because they feared facing problems. Being questioned about their restroom choice, facing discrimination, and experiencing psychological distress were among the factors linked to this avoidance. The researchers highlighted the need for more safe and accessible gender-neutral restrooms. However, the way security handled the situation in Jamie's case is worth applauding. It helped her feel safer and more confident about speaking up.
For more of Jamie's content, follow her on @missjamiethebroker.
More on Amplify
Trans teacher in LA was unfairly fired from their job—then over 2,000 people did the unthinkable