Boy accidentally orders 70,000 lollipops on Amazon — then gets a surprising response from the company
Who says raising kids, especially when they are around the age when they are curious about anything and everything, is easy? While there is no denying the fact that motherhood is rewarding, sometimes, it can also be a rollercoaster ride that truly tests your patience, resilience, and, most importantly, your emotional strength in ways you never expected. The moment you turn your back for a minute, children will come up with a million different ways to get into trouble. This is exactly what happened to Holly LaFavers, whose 8-year-old son, Liam, accidentally ordered 70,000 lollipops on Amazon while she was in the kitchen cooking breakfast. However, what truly left her in awe was the company's thoughtful gesture following the bizarre incident.
On May 3, 2025, when LaFavers was in the kitchen, her son began browsing Amazon on her phone, as reported by TODAY. The young child believed that lollipops would be a great carnival prize for his friends, and unknowingly, placed an order for 30 Dum Dums lollipops, i.e., nearly 70,000 pieces, costing a hefty amount of $4,200, including taxes. The next day, when LaFavers, Liam's mother, discovered the order, it was already too late, as a representative from the Amazon team shared that the items had already left the warehouse. "I lost my mind. While getting ready for church, I checked my bank balance, and my account was overdrawn. I completely panicked," she recalled.
What could have easily become a tricky situation, forcing LaFavers to pay such a big amount, Amazon, thankfully, refunded her entire money and even asked her to keep all the candies. "We’re glad we were able to work directly with this customer to turn a sticky situation into something sweet," Austin Stowe, a spokesperson from Amazon, revealed. Further, LaFavers shared that an official from the company that produced Dum Dums, Spangler Candy, reached out to her and invited Liam to tour the Ohio candy factory. Meanwhile, LaFavers revealed that she temporarily blocked her son's cell phone privileges and made it clear that he wasn't keeping all the candies, as they would donate some to schools, churches, and friends.
Notably, LaFavers adopted Liam in 2019, who, unfortunately, has fetal alcohol spectrum disorder (FASD) that occurs due to alcohol exposure before birth. Notably, a report by the Cleveland Clinic claims that less than 2 out of 1,000 babies born in the United States have FASD. However, when researchers consider the whole spectrum of the disorder and the severity of symptoms, as many as 1 to 5 out of every 100 children in the U.S. and Western Europe may be affected. Coming back to Liam, who is one of those kids worldwide, his adoptive mother shared that he is obsessed with what he likes the most, revealing his distinct, one-of-a-kind nature. "He creates games with balls and buckets. It’s a new skill for him to do that, so I’m not discouraging it," she shared. Not only that, LaFavers also shared that Liam visits websites like Pinterest for design inspiration and enjoys adding items to her Amazon cart, which, of course, LaFavers deletes later.